Booking time with us shouldn't take longer than the visit itself

Betalstone's appointment system is designed around your schedule, not ours — choose a slot online, via phone, or just walk in.

Book a slot now

A client being warmly greeted at the reception desk inside Betalstone

How the booking experience works, step by step

Choose a date and time from our live availability calendar — we update it every morning by 8 a.m. Confirm with your name and a brief note on what you need, and you'll receive a WhatsApp or email confirmation within minutes. On the day, arrive at 14 Kimathi Street and ask for your named contact. We keep a 10-minute buffer between appointments so delays don't cascade. If you need to reschedule, do so up to two hours before your slot at no penalty. Walk-ins are welcome Monday to Saturday, though pre-booked clients take priority.

Why Betalstone appointments run on time

Small operational details that make a real difference.

Live calendar, updated daily

Our availability reflects actual staff capacity each morning. You'll never book a slot and get a cancellation call two days later because someone over-committed the diary.

Two-hour reminder

We send a reminder via WhatsApp or SMS two hours before your appointment. It includes the address, your contact person's name, and a direct number to call if something changes.

Flexible rescheduling

Life in Nairobi moves fast. Reschedule penalty-free up to two hours before your slot — no awkward conversations required, just use the link in your confirmation message.

“I travel frequently and hate the uncertainty of whether a Nairobi appointment will actually happen as planned. Betalstone sent me a WhatsApp reminder, my contact was waiting at reception, and the whole thing wrapped up 15 minutes ahead of schedule. I've since referred three colleagues.”

— Grace Muthoni, Parklands

Your next appointment is two clicks away

Pick a slot that suits you and we'll take care of the rest.

Book now